Terms of Use

Last Updated: June 2026

These Terms of Use (“Terms”) govern your access to and use of the website operated by The Higgins Approach Consulting (“The Higgins Approach,” “we,” “us,” or “our”).

By using this website, you agree to these Terms. If you do not agree, do not use the website.

1. Website Purpose

This website provides information about The Higgins Approach, our consulting services, our diagnostic approach, AMISA℠, delivery maturity concepts, Agile execution support, operational visibility, and related insights.

The website is for informational and business development purposes only. It does not create a consulting relationship, advisory relationship, client relationship, fiduciary relationship, or any other professional relationship unless and until a written agreement is executed by both parties.

2. No Professional Advice

The content on this website is provided for general informational purposes only.

Nothing on this website should be interpreted as legal, financial, tax, compliance, employment, investment, technical, or professional advice specific to your organization.

You should not rely on website content as a substitute for professional advice tailored to your specific circumstances.

3. Consulting Engagements

Submitting a contact form, requesting a consultation, or communicating with The Higgins Approach does not guarantee that we will accept an engagement.

Any consulting work, diagnostic assessment, AMISA℠ engagement, advisory support, workshop, facilitation, or related service will be governed by a separate written agreement, statement of work, proposal, or similar document.

If there is a conflict between these Terms and a signed agreement between you and The Higgins Approach, the signed agreement will control for the applicable engagement.

4. AMISA℠

AMISA℠, including Agile Maturity Index & Sentiment Analysis, is The Higgins Approach’s proprietary diagnostic methodology.

Information about AMISA℠ on this website is provided to describe the nature and purpose of the service. It does not provide access to the underlying methodology, scoring model, internal assessment tools, diagnostic framework, formulas, templates, processes, or proprietary materials.

Clients receive the agreed-upon assessment outputs, findings, recommendations, reports, or deliverables described in the applicable engagement agreement. They do not receive a license to the underlying AMISA℠ methodology unless expressly agreed in writing.

5. Intellectual Property

All content on this website, including text, graphics, layouts, visual designs, service descriptions, frameworks, methodologies, logos, icons, page structure, written materials, and other content, is owned by or licensed to The Higgins Approach unless otherwise stated.

This content is protected by intellectual property laws, including copyright, trademark, and related laws.

You may view, print, or download limited portions of the website for personal, internal, non-commercial review only.

You may not copy, reproduce, modify, distribute, publish, sell, license, reverse engineer, create derivative works from, or commercially exploit any website content without prior written permission from The Higgins Approach.

6. Trademarks and Service Marks

The Higgins Approach name, logo, AMISA℠, Agile Maturity Index & Sentiment Analysis, and related names, marks, phrases, or brand elements may be trademarks, service marks, or proprietary identifiers of The Higgins Approach.

You may not use any such marks without prior written permission.

7. User Submissions

If you submit information through the website, including through a contact form, you represent that the information is accurate, lawful, and submitted by you or with proper authorization.

You agree not to submit:

False or misleading information
Confidential information you are not authorized to share
Sensitive personal information unless specifically requested
Proprietary employer or client information without permission
Malicious code, spam, or harmful content
Information that violates the rights of another person or organization

We may use information you submit to respond to your inquiry, evaluate potential services, and operate our business in accordance with our Privacy Policy.

8. No Guarantee of Results

The Higgins Approach may describe services, frameworks, diagnostic methods, or expected engagement outcomes on this website. These descriptions are not guarantees of specific business results, delivery outcomes, financial outcomes, operational improvements, Agile maturity scores, team behavior changes, or organizational transformation.

Actual results depend on many factors, including client participation, organizational context, leadership support, team engagement, access to information, implementation discipline, and other factors outside our control.

9. Website Availability

We may modify, suspend, restrict, or discontinue any part of the website at any time without notice.

We do not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from harmful components.

10. Third-Party Links

This website may contain links to third-party websites, tools, resources, or content. These links are provided for convenience only.

We do not control and are not responsible for third-party websites, content, privacy practices, security, products, services, or terms.

Your use of third-party websites is at your own risk.

11. Prohibited Uses

You agree not to use the website to:

Violate any law or regulation
Interfere with website security or operation
Attempt unauthorized access to systems or data
Scrape, harvest, or extract website content without permission
Transmit malware, spam, or harmful code
Misrepresent your identity or affiliation
Copy proprietary content for commercial use
Use the website in a way that harms The Higgins Approach or others

12. Disclaimer of Warranties

The website and all content are provided “as is” and “as available.”

To the fullest extent permitted by law, The Higgins Approach disclaims all warranties, express or implied, including warranties of accuracy, completeness, reliability, fitness for a particular purpose, merchantability, non-infringement, and availability.

We do not warrant that the website will be error-free, secure, uninterrupted, or that any content will meet your expectations or requirements.

13. Limitation of Liability

To the fullest extent permitted by law, The Higgins Approach will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising from or related to your use of the website.

This includes damages for lost profits, lost business opportunities, lost data, business interruption, reputational harm, or reliance on website content.

14. Indemnification

You agree to defend, indemnify, and hold harmless The Higgins Approach from and against any claims, damages, losses, liabilities, costs, or expenses arising from your use of the website, violation of these Terms, misuse of website content, or submission of unlawful or unauthorized information.

15. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect information.

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last Updated” date above.

Your continued use of the website after changes are posted means you accept the updated Terms.

17. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.

Any dispute arising from or related to these Terms or the website will be handled in the appropriate courts located in Essex County, NJ, unless otherwise required by law.

18. Contact Us

For questions about these Terms, contact us at:

The Higgins Approach Consulting
info@thehigginsapproach.com